INTRODUCTION TO MEDIATION SKILLS
Overview
This 24-hour seminar provides an introduction to the mediation process.
The interactive course has been designed to be
fun and to appeal to a variety of adult learning styles. The program
provides a unique opportunity to enhance the conflict resolution skills that
you currently possess while learning new ones. It will improve your ability
to negotiate, both on your own behalf as well as when providing assistance
to others. At the end of the training, participants will receive a
Certificate of Completion of 24 hours of Introduction to Mediation Skills.
What You Will Learn:
-
conflict management theories and strategies
- interest-based negotiation
-
framing and reframing issues
-
refocusing, redirecting, and confronting to
maintain control of the process
-
managing impasses
-
exploring options
-
techniques for information gathering, especially screening for impairments that may hinder free and open negotiation
-
considerations in cross-cultural mediation/negotiations
-
ethics and standards.
Is This Training For
Me?
This seminar
is for people from all backgrounds who would like to enhance their
"informal" mediation/negotiation skills for resolving conflicts among
individuals, groups, or organizations.
8:30
a.m. to 5:30 p.m. EST for all classes.
Fee: $425 ($50 discount if paid 30 days in advance)
Registration form |
