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Using Parties' Emotions as You Mediate


This 2-hour workshop is based upon Roger Fisher and Daniel Shapiro’s book, Beyond Reason: Using Emotions as You NegotiateEach workshop participant will receive a copy of the book.


As indicated in Beyond Reason,

“It is sometimes suggested that negotiators: stop having emotions; ignore them; or deal directly with them. None of those suggestions helps.” This is true for negotiators and for mediators.


As mediators we’ve all had experiences where the parties’ negative emotions inhibited their ability to listen to and understand each others’ perspectives, and to reach a successful outcome.


This interactive workshop will focus upon the ways that mediators can recognize and attend to five core concerns that motivate people:

  • appreciation

  • affiliation

  • autonomy

  • status

  • role


 By doing so, mediators will learn better ways to generate positive emotions and respond to negative emotions.


At the end of the workshop, participants will receive a Certificate of Completion for two hours of continuing mediation education.



Is This Workshop For Me?

This seminar is for mediators who would like to build upon their mediation training and experience, and who want to earn Continuing Mediation Education (CME) credits for Kentucky or other states.





     Tuesday, June 12, 2012      9:30 to 11:30 am EDST




     Just Solutions Training Center

     The Chestnut Centre

     410 West Chestnut Street

     Louisville, Kentucky




     $20   for Just Solutions' mediators

     $65   for all other registrants

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